Terms of Service

By using our website or engaging our services, you agree to the following terms. Please read carefully to understand your rights and responsibilities.

Service Scope

Icons Care provides personalised home care services, including respite care, live-in care, dementia care, and elderly support. Service agreements will outline specific details including service hours, costs, and any additional requirements.

User Responsibility

• Provide accurate and complete information when requesting services.
• Ensure that any health or medical information shared is correct and up-to-date.
• Notify Icons Care promptly of any changes to care requirements or contact information.

Payment and Billing

Services provided by Icons Care are billed according to your care plan. Payments must be made according to the terms outlined in your agreement. Failure to pay may result in suspension of services until the balance is cleared.

Limitations of Liability

While we strive to provide the highest quality care, Icons Care cannot guarantee specific outcomes. We are not responsible for events beyond our control, including changes in health conditions or unforeseen circumstances affecting care delivery.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Icons Care. You may not reproduce, distribute, or use content for commercial purposes without explicit permission.

Changes to Terms

Icons Care reserves the right to update or modify these terms at any time. Any changes will be posted on this page, and continued use of our website or services constitutes acceptance of the updated terms.