Privacy Policy
At Icons Care, your privacy is extremely important to us. We are committed to safeguarding your personal information and handling it responsibly. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website or use our services.
Information We Collect
We may collect personal information, including:
- Your name, address, email, and phone number.
- Health-related information relevant to providing care.
- Information you provide when filling out forms, surveys, or inquiries.
- Website usage data through cookies and analytics tools.
How We Use Your Information
Your data is used to:
- Provide personalised home care and support services.
- Respond to your questions, requests, or feedback.
- Improve our services and website experience.
- Send relevant updates or information if you opt-in to receive communications.
Sharing Information
We do not sell your personal information. We may share information only in the following cases:
- With caregivers or healthcare professionals involved in your care.
- When legally required, such as in response to a court order or legal obligation.
- With third-party service providers who help us operate our website or services under strict confidentiality agreements.
Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse.
Cookies and Analytics
We may use cookies to enhance your browsing experience and collect anonymous analytics data. You can choose to disable cookies through your browser settings, but this may affect some functionality of our website.
Your Rights
You have the right to:
- Access your personal data.
- Request corrections or updates to your information.
- Request deletion of your data.
- Opt-out of marketing communications at any time.
To exercise any of these rights, please contact us.